Hello to all of you!
Thanks for letting us know about the $20 shipping fee you were charged at check-out at Newark element14. We investigated what happened, and it was completely our mistake! We're really sorry for the confusion and frustration this has caused our Newark element customers, and we're glad we're able to correct it! So, if you ordered through Newark element14 and noticed a Farnell direct ship charge, we’ll will refund the $20 charge. The overseas shipping price was mistakenly applied because of the way the product was set up in our system, which we are fixing now. You'll get an email from us informing you when the fee has been overturned, and we hope you love your new Raspberry Pi and we're looking forward to seeing all the creative ways you intend to use it!
By the way, I know a lot of you were disappointed to not get a unit right away. If you haven't already done so, please register with us so we can notify you the moment we get more units in stock. (If you are a customer located in the Asia Pacific region register here and for all European customers please register here.)
Thanks! Please let us know if you have any questions.
Nicole, element14 Community Manager