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1 2 Previous Next 8258 Views 15 Replies Latest reply: May 4, 2011 8:13 AM by Nashblackcat

jhvorlicky

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Jan 29, 2010 11:23 AM

Cropping my photo

Hi,

Using IE8.

The cropping function for the profile picture does not work.

See picture. The boundary does not respond; will not resize or move.

Can someone investigate? Is it a fix I'm lacking?

Thanks

Joe

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M_B

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1. Feb 9, 2010 8:25 AM (in response to jhvorlicky)
Re: Cropping my photo

I have the same problem!

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jhvorlicky

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2. Feb 9, 2010 8:28 AM (in response to M_B)
Re: Cropping my photo

It only affects people with all the letters L, I, C, R and E in their names.

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nlarson

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3. Feb 9, 2010 10:30 AM (in response to jhvorlicky)
Re: Cropping my photo

We are investigating resolutions to fix this now.

One thing to try in the mean time - expand the canvas with photo editing software and then crop the extra border of canvas when cropping.

Thanks!

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jhvorlicky

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4. Feb 9, 2010 10:46 AM (in response to nlarson)
Re: Cropping my photo

Hey,
Thanks for the answer Nicole - I actually tried this but it wouldn't work for some reason - I'll try it again later.
Meantime - good luck with the fix!
Joe

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Oliver

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5. Mar 1, 2010 2:19 AM (in response to jhvorlicky)
Re: Cropping my photo

can i close the question?

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jhvorlicky

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6. Mar 1, 2010 2:49 AM (in response to Oliver)
Re: Cropping my photo

No - it still doesn't work! Cropping the photo in an external application doesn't work either because the upload / resize function expands the photo to the limits of the preview border, and the bounding box always remains at the same size and location, and is unmovable and unsizeable...

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nlarson

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7. Mar 1, 2010 9:59 AM (in response to jhvorlicky)
Re: Cropping my photo

This issue for the cropping photo is not fixed. However, I've found a slight workaround. If you open your photo in Photoshop (or other photo editing software) and expand the canvas around the actual photo when you upload the expanded canvas image you'll be able to resize the photo using the crop tool. This is not a complete fix, the photo will still be in landscape mode, and not portrait mode as it is meant to be.

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R_Phoenix

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8. Mar 2, 2010 7:21 PM (in response to jhvorlicky)
Re: Cropping my photo

Same issue here, I tired makeing the photo 160x120 (which is the size of the bounding box that can't be resized) however the bonding box then becomes 128x96. Each time I resize the photo, the bounding box get smaller and smaller, so no matter how many times I resize the canvas the bounding box is a smaller portion of the over all photo.

IE8 as well

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jhvorlicky

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9. Mar 3, 2010 2:36 AM (in response to R_Phoenix)
Re: Cropping my photo

It's because you have the letters L, E and R in your name.

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M_B

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10. Mar 3, 2010 4:40 AM (in response to jhvorlicky)
Re: Cropping my photo

I'm going to set up a new Group "I can't crop my photo". Wanna join?

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jhvorlicky

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11. Mar 3, 2010 4:49 AM (in response to M_B)
Re: Cropping my photo

Sorry, Bridge, I'm too busy cropping my photo!

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macfly2000

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12. Mar 3, 2010 11:56 AM (in response to jhvorlicky)
Re: Cropping my photo

Hi, here are my 2 cents: I had the same problem and was able to "fix" it using either IE on Windows XP and/or Firefox on Windows Vista. Hope this helps.

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M_B

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13. Nov 27, 2010 11:31 AM (in response to jhvorlicky)
Re: Cropping my photo

I managed it! I used Google Chrome instead.

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M_B

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14. Nov 27, 2010 4:27 PM (in response to M_B)
Re: Cropping my photo

I can't delete my custom avatar though

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