Frequently Asked Questions - FAQ's

Version 48

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    TOPICS

    Account & Password Management | Content Creation & Moderation | Contests & Sweepstakes | Email Notifications | Error Messages | Feedback/Suggestions | Group Management | Language & Locale | Mobile | Navigation | Online Orders | Private Messages & Spam | Product Sales/Quotes | Recruiting/Careers | Report a Bug | RoadTests | Security | Training & Online Classes | Miscellaneous

     

     

    ACCOUNT & PASSWORD MANAGEMENT

    Q: Why are the password requirements so stringent?

     

    Q: How can I deactivate my element14 account?

     

    Q: How do I change my element14 username?

     

    Q: How do I change my element14 password?

     

    Q: I tried to reset my password, but am getting the “Wrong Token” error. What should I do?

    Q: How do I change the email address on my element14 account?

     

    Q: Does my login work for both the element14 Community & commercial websites?

     

    Q: How do I update my status?

     

    Q: Is setting or updating my status on element14 required?

     

    CONTENT CREATION & MODERATION

    Q: What kind of content can I create?

     

    Q: What's the difference between a blog and a blog post on element14?

     

    Q: How do I create a document?

     

    Q: How do I start a discussion?

     

    Q: How do I start a blog?

     

    Q: How do I change my Blog Post name?

     

    Q: Where is my Draft?

    Q: Can I Publish a Press Release on the element14 Community?

     

    Q: How do I create a group?

     

    Q: What is a bookmark used for on the Community?

     

    Q:Why would I want to create a private document/discussion and how do I create them?

     

    Q: How can I tag another member or group to join in a conversation on the Community?

     

    Q: What happens to content I report as abuse

     

    Q: Why is my discussion or document under review for Abuse?

     

    CONTESTS & SWEEPSTAKES

    Q: How will I know if I’ve won something?

     

    COMMON ERROR MESSAGES

    Q: I'm getting an error message when I click a link from element14, what should I do?

     

    Q: Sometimes I get a red box at the bottom of the screen, what is it?

     

    EMAIL NOTIFICATIONS

    Q: How can I unsubscribe from marketing emails from element14?

     

    Q: How do I turn off/edit email notifications & weekly status email?

     

    GROUP MANAGEMENT

    Q: How do I create a sub-group that branches off my main group?

     

    Q: How can I become an administrator of a group?

     

    Q: What are my options as the owner of a group?

     

    Q: What is the difference between Open, Members Only, Private and Secret groups?

     

    LOCALE & LANGUAGE

    Q: Why do I have to select a country and language ?

     

    Q: How do I change my timezone/time settings?

     

    Q: Where do I change the language settings on my element14 account?

     

    MOBILE

    Q: Does element14 have an application for my mobile device?

     

    NAVIGATION

    Q: How do I navigate element14 website?

     

    Q: How do I find other members with interests (or other criteria) similar to mine?

     

    PRIVATE MESSAGES & SPAM

    Q: I received a spam message from someone I don't know in my Private Message inbox, what should I do?

     

    RECRUITING  & CAREERS

    Q: I am interested in applying for a position with Premier Farnell.

     

    PRODUCT INFORMATION & SALES/QUOTES & PRICING

    Q: I need a quote on products.

     

    ROADTESTS

    Q: What is a Road Test?

     

    SECURITY

    Q: I am concerned that my full name and email address show on my profile. How do others see my profile and can I change the privacy settings?

     

    SUGGESTIONS & FEEDBACK

    Q: I have an idea to improve element14, where should I send it?

     

    TECHNICAL  ISSUES/ REPORT A BUG

    Q: I found a technical issue on element14, where should I report this?

     

    TRAINING & ONLINE CLASSES

    Q: I am looking for tutorials to teach others how to use element14 – where can I find these?

     

    SALES & ORDERS

    Q: A part I bought is not functioning properly, what should I do?

     

    Q: I have a question about a part, where should I ask it?

     

    Q: I see some references to eBay. Do you have a store on eBay?

     

    Q: I have a question about my order status.

     

    MISC FAQs

    Q: Do you provide advertising opportunities or link exchanges on element14?

     

    Q: Why is the Community website platform upgraded from time to time?

     

    If you are having trouble finding help with your problem or have some feedback, please visit our Feedback & Support Section and click on the "Get Help Now" Button to let us know what we can do to help make your experience better.