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    Q: How do I unsubscribe from element14 marketing emails?

    A: At the bottom of all emails from us, there is an Unsubscribe link. Once you click on this link, it will take you to a page with instructions on how to unsubscribe from element14 Community email

     

    Q: How do I turn off/edit email notifications and the weekly status email?

    A1: You can change your general email notifications by:

    • Logging in
    • Clicking on your name at the top of the website
    • Selecting the "Preferences" link from the drop-down
    • Once on that page, you can adjust your messaging settings by toggling the settings to "No" or "Off".

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    A2: To stop getting email notifications for a specific space, group, or piece of content:

    • Log in
    • Click on your name at the top of the website
    • Select the "Following" link
    • On that page, click on the "Inbox" and "Connection Steam" links to expand them and see what you are following
    • Click the "Unfollow" button to stop following (and receiving notifications for) any item
      • If you want to keep following something, but NOT receive notifications, go to the "Preferences" page (instructions above)

     

    A3: If you'd like to change other notification options (including deactivating your account):

    • Log in
    • Click on your name at the top of the website
    • Select the "Edit Profile & Privacy" link
    • From there you will click on the appropriate tab and make the needed changes
      • To turn off the Community Digest notifications, go to the "Your Profile" tab and change the radio button on "Okay to Contact" to "No", then click the Save button.

     

     

     

    If you are still having trouble or have feedback, please visit the Feedback & Support Section and click on the Get Help Now Button to let us know what we can do to help make your experience better.