Great progress yesterday.
I sat down with the printer an looked over the nozzle area and I found the part I was looking for.
There is a bearing wheel that puts tension on the filament against the drive wheel.
This detail was NOT included in the directions. Luckily I was able to see how it should go together and adjusted the mechanism and viola, it printed just fine.
Sorry for the fuzzy image, but I was hand holding the camera while the printer was moving.
Here is the final print, using a tripod, and you can see the print.
I do have one question thought, how do I get the PLA residue off the bed?
I tried soap, water, alcohol, and its still there. Anyone have a solution?
So now that the printer works, I can begin to think about designing the neck brace.