4 Replies Latest reply on Dec 26, 2015 12:38 PM by shabaz

    Raspberry B+ 1.2 kit help.

    beboymakes

      Hi!

      This is my first post on Element14.com


      When i start up the raspberry pi.


      It shows the gradient square thing and then shows me the NOOBS OS select but even when my mouse and keyboard are plugged in. i move the mouse and nothing happens.




      Please help!

        • Re: Raspberry B+ 1.2 kit help.
          shabaz

          Hi!

           

          It means there is a power supply issue - the coloured square (cryptic in some belief that rendering anything understandable would consume additional power)  is described here: https://www.raspberrypi.org/forums/viewtopic.php?f=29&t=82373

          The solution is to try a different smartphone power supply, or a different USB cable, or both.

            • Re: Raspberry B+ 1.2 kit help.
              kevlar1

              is that the same gradient square he is talking about? it sounds like he means the coloured square that appears at POST stage. i've not heard of this undervoltage signal or seen it but i think that appears during normal operation and is overlaid on the command line/gui when the input voltage drops below 4.65V. or maybe that big square does mean undervoltage and i've misunderstood all this time!

                • Re: Raspberry B+ 1.2 kit help.
                  shabaz

                  Hi Kevin,

                   

                  I'm not sure about the stage it appears at, or if it persists for during the linux boot process, but I had thought it was overlaid by the GPU with some code

                  perhaps with no interaction with the OS so could appear at any time the supply dips. No idea though, I could be totally wrong.

                  Raspberrypi.org are not famous for good documentation - they expect it to be crowd sourced, but they have no better way than that poor forum

                  thread (108 posts to read through to understand bits of this feature, and no images of it) as far as I can tell.

              • Re: Raspberry B+ 1.2 kit help.
                kevlar1

                It sounds like a power issue. If you have an appropriate meter you might test the output of your micro USB power cable before plugging in the pi although i imagine that is okay since it turns on. I find that some wired keyboard/mice require an external power supply (e.g. powered USB hub) but i pretty much exclusively use a wireless radio receiver with wireless mouse keyboard as it requires less power from the pi (batteries in mouse and keyboard).

                 

                If possible try a different keyboard/mouse and use only one at a time.