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      • 360. Re: Eagle v8 licensing...
        burner

        I tested it. Several times, I also try install it again, I try open it different ways and all times same result. Without connection it asks to connect network first and press retry. Anyway that retry button does not work. When I am on internet there is no problem at all. I can just open it and it works. BUT if I close Control Panel and try open it without network it is each time same thing. Because looks that you have some kind trust issues with first posters I also attach screen capture. And BTW I find that forum because I try find solution to that problem. So Matt I totally understand that you want to be first, but it does not make you a president even you claim that it is false news.

        eagle.png

        • 361. Re: Eagle v8 licensing...
          CadSoft Guest

          On 3/8/2017 5:55 PM, Burner . wrote:

          I tested it. Several times, I also try install it again, I try open it different ways and all times same result. Without connection it asks to connect network first and press retry. Anyway that retry button does not work. When I am on internet there is no problem at all. I can just open it and it works. BUT if I close Control Panel and try open it without network it is each time same thing. Because looks that you have some kind trust issues with first posters I also attach screen capture. And BTW I find that forum because I try find solution to that problem. So Matt I totally understand that you want to be first, but it does not make you a president even you claim that it is false news.

           

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          To view any images and attachments in this post, visit:

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          Hi Burner,

           

          What operating system are you working with? Are you on Linux?

          On Linux, EAGLE currently has difficulty with Mac addresses when you are

          not connected through an Ethernet cable. This is a known issue and we

          are looking onto it.

           

          If you are not on linux, please e-mail me directly

          support@cadsoftusa.com and we'll look into it some more.

           

          Best Regards,

          Jorge Garcia

           

          --

          We have a new forum here <http://forums.autodesk.com>

           

          • 362. Re: Eagle v8 licensing.. .

            This isnt correct. I stated we hadn't planned to do this and it wasn't a priority at the time however we may do it in the future.  Paraphrasing I believe I'd said "we weren't planning this however could I say we never would?  No.  But it wasn't a priority."  So you're omitting an important piece of the overall story.  We made the call to do this with version 8.  So I'd appreciate if it was characterized as though Id been dishonest.  Thanks!

            • 363. Re: Eagle v8 licensing...

              I'd corrected an innacuracy and I'll thank you for not trolling another user (myself included) and reducing this to a name calling exercise.

               

              If you want to know more about me and what I get up to, checkout my hackaday profile (Hackaday.com/matt). When it's not building OSHW stuff or dropping in here when I can,  I'm working on EAGLE...if indeed your curious what Im up to. 

              • 364. Re: Eagle v8 licensing...

                You have to connect to the network the first time.  Once you do this, the SW will run in freeware mode even if the license 'lapses'.  The student version also requires that you login at least one time.  If you just want to install the freeware, you still need an account and you need to login at least one time.  If you change mac address, this may also require you to log in.  If you want to contact support, they'll help you get this sorted.  If it is not working at all, then you likely have a proxy issue or you are switching mac addresses, etc. but this shouldn't occur after the first time you login.  This hasn't been reported with people that have logged in already so it's something for us to look into.  This would be something for support to figure out and if we need to fix something, we will do our best to get it into the next build.

                 

                Cheers,

                mb

                • 365. Re: Eagle v8 licensing...

                  BTW, if you close that window, what happens?  Does eagle run at all?

                  • 366. Re: Eagle v8 licensing...
                    macegr

                    Your defense after the revealing of the subscription model was that all of Autodesk's software was actively moving to subscription, and it was the wave of the future since everyone was doing it. But those reasons were true at the time you said you weren't planning on a subscription model. So we incorrectly thought that Eagle was being treated differently than the rest of Autodesk's products. Based on the timeline, the idea of moving to subscription had to be actively discussed around then...otherwise how would you have had the time to integrate the code for the new licensing, create all the new websites and documentation, integrate the new SKU into Autodesk's accounting system, and test everything? Plus make a couple of small changes to the schematic and PCB layout behavior?

                     

                    Now, if the move to subscription was being discussed without your involvement, we could understand your statement reassuring us that subscription was not on the road map. But if that's true, it must have sucked to have that decision handed to you without your input or even asking current customers about the possibility.

                     

                    I will give you credit, ever since that statement about subscription not being planned (but maybe someday), you simply just didn't answer direct questions about whether subscription was being planned. So it's not like you lied at all, you just made a reassuring statement with a loophole you could use, and then hid what you were actually doing. That's way better than being lied to as other claim above, but strangely it feels much the same.

                    • 367. Re: Eagle v8 licensing...

                      Thanks Garrett.  I can appreciate what everyone's feeling and I can only add that it wasn't anything as sinister as "we had a master plan" or that we hoped to use misdirection to mislead you or anyone else.  We just hadn't thought much about it at the time when we first closed on the acquisition and now that we're firing on all cylinders in development, we made the move.  We timed this with version 8 because that's when we started getting up to speed on the code base an the CI/CD model was in our sights.  Now that it's happened, it isn't a direction we're going to change, however it's coming with a massive uptick in investment in development that will yield some pretty amazing new technology.   This hopefully doesn't get lost in the weeds.  Continuous deployment is a commitment we have to make with all Autodesk tools when we move to subscription and this is happening.  That release cycle is gaining speed very fast.  (I wasn't kidding about investment in routing, in ECAD<>MCAD or library improvements, etc.)  We'll continue to invest in this (big $$) and as people follow EAGLE development, it's incumbent on us to bring the "wishlist" to life.  We're not in this for the short-game.  This is a long term investment in the future of electronic product development.

                       

                      Best regards.

                      Matt

                      • 368. Re: Eagle v8 licensing...
                        macegr

                        I understand, I really do. I recognize that you're dedicated to making this a good product. However, it's just not for me and many of the past customers of Eagle, or for EE professionals. It's for someone else that Autodesk believes is a larger, more lucrative market.

                         

                        And honestly, the only reason we're in here and upset is because we cared. But I don't know what the point is anymore. If you waved a magic wand and a permanent license was available, and if the free version worked as a viewer with zero internet requirement to install, would I re-invest?

                         

                        The punchbowl has already been turded. We're all looking at it just floating there. And you're saying that the next party over also has a turd in the punchbowl but that's not important, you're going to the store right now to get top-shelf vodka and fruit juice, you're going to pour it all over the top of the turd and the punch will be only the fruitiest, most alcoholic bowl of punch we've ever seen. Seriously great punch.

                         

                        But if I get what I want, and you fish out the turd, am I going line up for a drink? No. Damage is already done. Trust is gone.

                         

                        It's been a great run, Eagle. I'll use my old copy until it doesn't work, or until I learn enough about other tools to like them more.

                        • 369. Re: Eagle v8 licensing...
                          burner

                          Windows 10 64 bit. At earlier post I claim that I use 8.0.3 it is typo. It is 8.0.2

                          • 370. Re: Eagle v8 licensing...
                            burner

                            Nope, It just get closed. Also if I connect to net when that window is already open and press that refresh button nothing happens. Only way to get that running is that computer needs to be connected to internet when I launch software. If I connect it when that windows is already open I need close and reopen eagle to get it work. I can close & open files via eagle control panel. Anyway if I example open file via explorer and it will start new instance of control panel it will not open if computer is not at net.

                            • 371. Re: Eagle v8 licensing...
                              CadSoft Guest

                              On 09/03/17 03:45, Matt Berggren wrote:

                              I'd corrected an innacuracy

                               

                              No, you hadn't.

                               

                              Sorry, Matt, I can understand that you feel frustrated by the number of

                              people who took your poorly worded statement many months ago at face

                              value and now hate you with a vengeance, but your tone on here has been

                              consistently rude and argumentative. In this case, you ACCUSED HIM OF

                              LYING. That is NOT the same as correcting and inaccuracy. You need to

                              sound less like a troll yourself before accusing anyone else of trolling.

                               

                              Now I shall once more remove myself from this pointless argument.

                               

                              • 372. Re: Eagle v8 licensing...
                                CadSoft Guest

                                On 03/09/2017 12:50 AM, Burner . wrote:

                                Nope, It just get closed. Also if I connect to net when that window is already open and press that refresh button nothing happens. Only way to get that running is that computer needs to be connected to internet when I launch software. If I connect it when that windows is already open I need close and reopen eagle to get it work. I can close & open files via eagle control panel. Anyway if I example open file via explorer and it will start new instance of control panel it will not open if computer is not at net.

                                 

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                                To view any images and attachments in this post, visit:

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                                If you don't have a network connection you don't have a mac address. It

                                also changes from eithernet connection vs wifi.

                                Paul

                                 

                                • 373. Re: Eagle v8 licensing...
                                  geralds

                                  CadSoft Guest wrote:

                                   

                                  Re: Eagle v8 licensing...

                                   

                                  If you don't have a network connection you don't have a mac address. It

                                  also changes from eithernet connection vs wifi.

                                  Paul

                                   

                                  Hi Paul,

                                   

                                  ähm ??? what does mac with Ethernet?? - they are two pair of shoes.

                                  The MAC-address is "fix"(of course changeable register entry) in the hardware, Ethernet is a protocol.

                                   

                                  If you have no connection firstly you have no protocol or no cable connection, and then can happen also missing a MAC.

                                  But the MAC is coming with the manufactured hardware.

                                  -> If you say "if you don't have Ethernet, you have no MAC" - then i suggest that there was a hack attack.

                                   

                                  Gerald

                                  ---

                                  • 374. Re: Eagle v8 licensing...
                                    burner

                                    If you don't have a network connection you don't have a mac address. It

                                    also changes from eithernet connection vs wifi.

                                    Paul

                                     

                                    That can explain it.

                                    Anyway I see that more like bug than feature then. Modern Windows 10 machines jump interfaces up and down quite lot depending do you have cable, wifi or vpn connected. If that software licence system use only active interface mac or prefer it it is not good software design. Yes it can be feature but so brain dead one that in perspective of users it is just badly broken software.

                                    Good licencing modules are base of software vendor business. Bad ones are just way to get rid of customers and destroy business. I know that cad soft had have poor ones (flexlm) at their softwares what are at monopoly position in business.  Anyway in PCB cad market they are not at monopoly position so enforcing customers to poor technology can lead just mass escape of customers.