14 Replies Latest reply on Sep 29, 2017 5:27 AM by cbweb

    Raspberry Pi3 Does not boot up - Green light does not lit

    gpapet

      I purchased a Raspberry Pi3 last week, after spending couple of days trying to get it to boot up I gave up and purchase another one. I am having the same issues, it just would not boot up, i.e. the green light does not lit -- which I think means that is Not reading the SD card to load the Operating System. This is what I have done so far:

      Used a 5v/2A power supply, use a 5v/2.4A power supply.

      Used the SD with the preloaded OS that I purchased - no luck

      Purchase another SD card, formatted it and load Noobs sw on it - still no luck

      I removed every thing that is plugged in the PI3 except for the power supply, still no luck.

       

      Anyone out there who is experiencing the same issue???

      Does your one works out of the box?

       

      What am i doing wrong???

       

      What should the voltage/Amp for the power supply be? is it 5v/2.5A?

      Help please.. Gerard

        • Re: Raspberry Pi3 Does not boot up - Green light does not lit
          pedrodequick

          My Pi 3 did not work straight out of the box. I used the official 2.5amp power supply which lights up the board with no hassles. However, the OS version I used was from an older NOOBS for Pi 2. Thinking that I had a dud board, I ordered another (in kit form) from another dealer. The kit had a Micro SD Card with NOOBS installed, and worked just fine. The NOOBS version was 1.8 and only contained Raspbian Jessie.

          While waiting delivery, I downloaded NOOBS version 1.9 from the Raspberry web site to have another go. I used a Download Manager program (Xtreme Download Manager) to ensure that all of the code was received. (Took an hour to finish). There is a lot of useful guides on the Raspberry Web Site to help with unzipping and loading onto the SD Card. The boot process with NOOBS 1.9 went OK but needed the Internet to download Rasbian and any other programs. I included OSMC and LibreELEC with Raspbian and maybe I should not have. The end result is that Raspbian does not load but the other 2 do. They are Media Centre programs. I will leave as is for the time being as I have the 1.8 Raspbian on the other card. One day I will download NOOBS 1.9 without the other programs to see what happens.

          2 of 2 people found this helpful
            • Re: Raspberry Pi3 Does not boot up - Green light does not lit
              gpapet

              Peter thanks for the info. I am using the Noobs 1.9.2 version without any success. To copy the files on the Sd do you just do copy and paste, i.e all the items in the Noobs folder to the root directory of the SD card? What files do you have in the directory?

               

              The only thing that I have not done yet is to use a 5v/2.5A power supply which I can't find a place to purchase. Gerard

                • Re: Raspberry Pi3 Does not boot up - Green light does not lit
                  pedrodequick

                  Hello Gerard.

                  Element14 can supply a Power Supply part no 252078701 for $10.46 plus GST and postage. You might also like to access guide notes from www.raspberrypi.org/forums/viewtopic.php?f=28&t=58151. This has heaps of info and links to other items of interest.

                  All you need to know to get NOOBS loaded are these notes. The program I used to format the SD card is SDFormatter, a free download. The notes say to set Options---"Format Type:Full" and "Format Size Adjustment:On".

                  Windows will unzip the NOOBS download into 3 folders and 14 files. In Windows Explorer, these items can be dragged from your unzipped location and dropped to the SD Card. Ensure that only these items are listed in the root of the SD Card and not under any other folder.

                  With the SD Card in, Raspberry should boot up and show you a screen for you to connect to your Internet source so that the Raspbian download can finish. To avoid problem that I had, select Raspbian os only and none of the others. Hopefully you will be up and running.

                  Peter

              • Re: Raspberry Pi3 Does not boot up - Green light does not lit
                pedrodequick

                Have experimented further. Using a freshly formatted SD Card, NOOBS unzipped folders and files were copied across and then card used to boot the Pi 3 board. After the boot and establishment of the Internet connection Raspbian OS only was selected to install. This went well and finally booted into the Raspbian GUI window. This proves to me that the installation of the two Media Centre programs on my other SD Card interfered with the boot into the Raspbian GUI.

                Gerard, there are two LED lights on the Pi3 board. The right one should light constantly telling that power is there. The left LED flickers when there is processing activity. I am colour blind so do not know the LED colours. If the right side LED is out, you have a power supply problem and you will get no further. If this one lights and there is no flickering on the left one, then you probably have a problem reading the SD Card. Not in the slot properly, bent pins? You probably know this already. Have tried various power supplies in my board, Pi official 2amp and 1amp packs from older Pi versions as well as the 5v 1amp pack from my mobile phone. All boot the Pi to the GUI screen. So Gerard, I am fresh out of any further ideas.

                Peter

                  • Re: Raspberry Pi3 Does not boot up - Green light does not lit
                    gpapet

                    Hi Peter,

                    Thanks again for the valuable help. I have tried everything, with no success. One on my second Pi3 now.. Power Supply 2.5A/5V ( but as you said it should work with a 5v/2A). I think the next step for me is to purchase another SD Card, reformat it and copy the latest version of Noobs across. Which version of Noobs did you use? the 1.9.x version or the 1.8.x version?

                    I have inspect all the slots, pin connections, soldering etc.. all seem to be ok..

                     

                    The left light ( which is meant to be green) on flick on once when power is switched on, the it stays off. If the new SD card does not work then I will have to try a 3rd Pi3.. I am not convinced that it is the Pi3 itself.. From all the blogs, it seem that Pi3 is very stable. I will let you know how I get on.. G

                      • Re: Raspberry Pi3 Does not boot up - Green light does not lit
                        pedrodequick

                        Hello again Gerard

                        I have used both the 1.8.x and 1.9.x NOOBS versions. The 1.8.x version was pre loaded on the SD Card which came in the kit I purchased with the Pi board No.2. The 1.9.x version, I downloaded from the Raspberry Pi org. The NOOBS version I downloaded was the full version, not the lite edition.

                        From what I have read, you are correct in saying that all Pi boards are stable as they are tested at the factory before shipping. There should not be a need to purchase another board. You may like to look at blogs concerning SD Cards. I have seen comments the Pi is a little fussy with cards. I have used SanDisk Ultra and SanDisk Extreme Pro, all HC Class 10.

                        You have not confirmed that the right hand light stays on when power is connected.

                        I certainly hope that you get to the bottom of this challenge.

                        Peter

                    • Re: Raspberry Pi3 Does not boot up - Green light does not lit
                      josephroche

                      Hi Folks

                       

                      I just got Raspberry PI 3  Model B from Canakit and the power supply that it came with is 5v/2.5a.   It will not boot with that PS but I have a 5v/1.2 from my jet pack charger.   I've many of the things above and on other sites. 

                       

                      From above what was the SC card size that worked?

                      • Re: Raspberry Pi3 Does not boot up - Green light does not lit
                        cbweb

                        One issue is SD card manufacturers sometimes add a boot section so Noobs install I'm guessing is prevented access to the memory it needs to install. In disc management win 10 you can inspect the card and manage it to create the memory partition volume that uses all the SD cards available memory. Also formatting the card could be an issue using correct settings. I'm also having a failed install and I'll implement some of the suggestions eg internet connection mentioned.

                         

                        Cheers

                         

                        Colm