I am trying to program a ZedBoard in Vivado 2018 under Windows 10 Pro. The board is connected to my PC both via UART (which is up and running) and via micro USB-JTAG (basically the jumper J17-PROG).
The problem is that in Vivado I can't see the device.
In Windows>Device Manager I can only see the UART device but nothing related to the JTAG.
I tried to install,in admin mode, the cable drivers located in the folders:
some time on windowsn 10 you need to install the FTDI-USB driver
this fixes some of unknowing boards on windows 10
if you can see the usb connected but no Jtag then you are missing the diver for sure
the only reason no body answer this so fare i guess is that not much details provided
you should provide some screenshots / images it will explain your problem much better