8 Replies Latest reply on May 27, 2020 5:11 PM by colporteur

    Getting a Refund?


      I bought a license for the tool last December to work on a client's assignment but this tool is full of bugs and I spend more time restarting the program after it crashes than doing useful work.

      It used to work after the restart for about enough time to actually do some work but now I can't repour anything without getting the program to crash on the spot and when trying to submit the error to the support server it just says it's down.

      If the program wasn't going to be supported I don't understand how can you still sell it. It's really appalling.

      Is there any way to get a refund?