5 Replies Latest reply on Dec 5, 2018 8:37 PM by ainuke

    Need to return Pi 3b+ not booting after 80 days no problem

    ainuke

      I need to return this for an exchange/repair. I bought it at Microcenter Cambridge, MA; have tried returning it to them but it's outside their 30-day return window, so they say I have to deal directly with the manufacturer. Enter you.

       

      The board powers up but gets no green flashing LED. I have swapped out the SD card to a Pi Zero, which boots fine with the card. The SD card from the Zero doesn't result in green LED on the 3b+ either. With both cards, red LED lights and stays lit. Power supply is RS Components 1817HB, which will power the Zero with no issues.

       

      Warranty says contact my area Element14 rep, but there's no indication on where I find contact info for this.

       

      Please help.

       

      Erik