8 Replies Latest reply on Mar 13, 2019 5:28 AM by Christopher Stanton

    Unable to login from main page.

    jadew

      Hey guys,

       

      There appears to be a broken script on the main page which (https://www.element14.com/community/welcome), prevents people from logging in by clicking the login button in the top right corner.

       

      The error is:

      Uncaught SyntaxError: Unexpected token ) in 3607e92f3e9a32c6ebc5842daf5d7bd0.js:17310

       

      followed by:

      Uncaught TypeError: jive.RecentContentApp is not a constructor in welcome:2943

          at welcome:2943

          at welcome:2944

       

      I assume a lot of other stuff isn't working because of it.

       

      Razvan

      • Reply
        • Re: Unable to login from main page.
          jomoenginer

          Yeah, I'm seeing the same issue.

           

          This is what I see in the Firefox Console.

          e14-global.soy loading welcome:2:1
          e14-global-utils.js loading fef275605f508c4878939234f8a06612.js:1:1
          e14-product-search.js loading fef275605f508c4878939234f8a06612.js:151:1
          e14-product-utils.js loading fef275605f508c4878939234f8a06612.js:171:1
          e14-page-load.js loading fef275605f508c4878939234f8a06612.js:357:1
          e14-page-ready start fef275605f508c4878939234f8a06612.js:360:31
          SENDING QUEUED ERROR TO OMNITURE - jsError-F65-L0-1f972ea7bdf0d88f2d55b91b99bbda34.js-Script error.
          fef275605f508c4878939234f8a06612.js:32:484
          e14-page-ready done fef275605f508c4878939234f8a06612.js:365:281
          SyntaxError: unexpected token: ')' 1f972ea7bdf0d88f2d55b91b99bbda34.js:17310:507
          TypeError: jive.RecentContentApp is not a constructor welcome:2909:29
          
              <anonymous> https://www.element14.com/community/welcome:2909 <anonymous> https://www.element14.com/community/welcome:2904 
          
          e14 loaded e14DynaloadSmartPanels (1) fef275605f508c4878939234f8a06612.js:89:451
          e14 loaded E14DynaloadTriptych1 fef275605f508c4878939234f8a06612.js:46:97
          e14 loaded e14DynaloadPardot fef275605f508c4878939234f8a06612.js:49:334
          unreachable code after return statement js:115:180
          Token available, checking if that is valid askavnetwebchat.min.js:3:2118888
          Token valid. We will try using old/previous token itself. askavnetwebchat.min.js:3:2119142
          The character encoding of the plain text document was not declared. The document will render with garbled text in some browser configurations if the document contains characters from outside the US-ASCII range. The character encoding of the file needs to be declared in the transfer protocol or file needs to use a byte order mark as an encoding signature.
          
            • Re: Unable to login from main page.
              jomoenginer

              This goes deeper.  I am unable to access anything from the drop down menus from my name or Create options at the top of the page and clicking on an mail message does not result in any action.

               

              Firefox Console output.

              Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user’s experience. For more help http://xhr.spec.whatwg.org/ munchkin.js:11:285
              Use of XMLHttpRequest’s timeout attribute is not supported in the synchronous mode in window context. munchkin.js:11:377
              e14-global.soy loading inbox:2:1
              e14-global-utils.js loading fef275605f508c4878939234f8a06612.js:1:1
              e14-product-search.js loading fef275605f508c4878939234f8a06612.js:151:1
              e14-product-utils.js loading fef275605f508c4878939234f8a06612.js:171:1
              e14-page-load.js loading fef275605f508c4878939234f8a06612.js:357:1
              e14-page-ready start fef275605f508c4878939234f8a06612.js:360:31
              SyntaxError: unexpected token: ')' 21bb672f7a4ca9f1583651073470fb8c.js:3231:507
              SENDING QUEUED ERROR TO OMNITURE - jsError-F65-L0-21bb672f7a4ca9f1583651073470fb8c.js-Script error. fef275605f508c4878939234f8a06612.js:32:484
              SENDING QUEUED ERROR TO OMNITURE - jsError-F65-L0-21bb672f7a4ca9f1583651073470fb8c.js-Script error.
              fef275605f508c4878939234f8a06612.js:32:484
              SENDING QUEUED ERROR TO OMNITURE - jsError-F65-L0-21bb672f7a4ca9f1583651073470fb8c.js-Script error. fef275605f508c4878939234f8a06612.js:32:484
              SENDING QUEUED ERROR TO OMNITURE - jsError-F65-L0-21bb672f7a4ca9f1583651073470fb8c.js-Script error. fef275605f508c4878939234f8a06612.js:32:484
              e14 Adding report click triggers fef275605f508c4878939234f8a06612.js:68:247
              TypeError: jive.Modalizer is undefined fef275605f508c4878939234f8a06612.js:68:340
              
                  e14ActivityStreamHook https://files1.element14.com/community/9.0.4.edd1c5d/resources/scripts/gen/fef275605f508c4878939234f8a06612.js:68 <anonymous> https://files1.element14.com/community/9.0.4.edd1c5d/resources/scripts/gen/fef275605f508c4878939234f8a06612.js:363 i https://files1.element14.com/community/9.0.4.edd1c5d/resources/scripts/gen/3172a727e8ead95428885982afb09a90.js:31 fireWith https://files1.element14.com/community/9.0.4.edd1c5d/resources/scripts/gen/3172a727e8ead95428885982afb09a90.js:31 ready https://files1.element14.com/community/9.0.4.edd1c5d/resources/scripts/gen/3172a727e8ead95428885982afb09a90.js:31 bZ https://files1.element14.com/community/9.0.4.edd1c5d/resources/scripts/gen/3172a727e8ead95428885982afb09a90.js:31 
              
              e14 loaded e14DynaloadSmartPanels (1) fef275605f508c4878939234f8a06612.js:89:451
              Token available, checking if that is valid askavnetwebchat.min.js:3:2118888
              Token valid. We will try using old/previous token itself. askavnetwebchat.min.js:3:2119142
            • Re: Unable to login from main page.

              Yep, E14 is broken again - doesn't recognise me any more

               

              And won't let me log in !

               

              MK

              • Re: Unable to login from main page.
                michaelkellett

                I had the same problem, left a message as a guest and then tried again - now it works.

                 

                MK

                • Re: Unable to login from main page.
                  Christopher Stanton

                  Hey everyone,

                   

                  Could you try again and see if this is still happening please?

                  1 of 1 people found this helpful