I have not seen this problem myself, but I see a couple instances on the Xilinx support forum where it has occurred.
Had an issue with multiple JTAG targets on the chain
Issue with Windows10
It seems that it could be an issue either with your cable driver or with your PS configuration. Are you able to try a different machine or a known-good design?
I've also seen this appear recently when looking at a project that used to work. It wasn't anything I needed urgently, so I didn't put any effort into resolving it. I'm using Windows 10, Vivado 2019.1 and a Pynq-Z2, but this project and combination used to work. If I do find a resolution I'll be sure to let you know.