I placed an order in element14 :My order number : 20214897 on 14-07-2020 for 8 Products
The order is confirmed and paid. The tentative delivery date is around 23rd to 28th on July 2020 due to Covid19 threat.
On 22-07-2020 I received a Parcel from element14 which contains only one 3 inch Fan" which has order code:282-7693.
I haven't ordered and not in my confirmation order issued by element14. (Please refer to the copy1- Confirmation copy of my order,2- 3-Invoice Details 4-original product page for Product number and 5-Photo of the 3 Inch Fan in the attachment),
But in the invoice my the order number is correct as in my order number : 20214897 with Order code number which is in the confirmation page "BUT WITH DIFFERENT PRODUCT that is 3 inch Fan".
I have ordered MCM AUDIO SELECT - 6 1/2" Woofer with Poly Cone and Rubber Surround 50W RMS at 8 ohm with Order Code 2827693 and Manufacturer Part Number 55-2970
but they send me a " 3 inch Fan with order code:282-7693." (See the photo-5 and Invoice details in the attachment).
I email to the staff of element14,
who gave me the email ID to upload my GST Certificate, before the order is confirmed.
So I mail her but no replies. I contact the toll Free number but it fails.
On 24-07-2020 I received another Parcel from element14 which contains two products, in which one of them is non ordered Component which i haven't ordered and not in my confirmation order issued by element14.
I ordered Manufacturer Part Number 1N5817+ SCHOTTKY DIODE, 1A, 20V, DO-41 with Order Code 1843507
But the send me OPA2134 Opamp SMD 8 pin IC. (Please refer the attachment 6,7,8,9 )
I can't believe this a reputed company will do like this. Sorry to say this
Finally there is no contact person to complaint or no reply for email and I dropped the hope on element14 in first purchase.
Any solution is welcome
Thanks for all who are read this.