1 Reply Latest reply on Oct 14, 2020 4:46 AM by Christopher Stanton

    Password reset issue

    cyberlander

      Hi,

      Could anyone help me to resolve an issue with resetting my password on the element14.com main website?

      I enter my email address (as showing on my order confirmation), however a reset email never arrives.

       

      I have called customer service several times and they are of very little help.

       

      I also tried emailing au-sales@element14.com, however I have received no reply.

       

      I have of course checked junk folder and I am receiving some emails (from au-finance@element14.com)

       

      Thanks in advance